Privacy Policy
NORVIOR primarily serves business customers, including brands, importers, distributors, wholesalers, retailers, and other organizations seeking printing and packaging products and services.
1. Who We Are
For purposes of applicable data protection laws, the organization responsible for personal information collected through this website is:
Hui An County Norvior Trading Company
Building 8, Jiuying Intelligent Manufacturing Park,
Shugang Avenue, Xincheng, Longgang City,
Wenzhou City, Zhejiang Province, China
Website: https://norvior.com
Email: sales@norvior.com
2. Information We Collect
Information You Provide to Us
When you submit an inquiry, request a quotation, request product information, or otherwise communicate with NORVIOR, we may collect information that you choose to provide, including:
- Your name
- Business email address
- Phone number or other contact details
- Company or organization name
- Country or region
- Products or packaging you are interested in
- Estimated quantities or purchasing requirements
- Product specifications and customization requirements
- Project details and messages you send to us
- Artwork, drawings, reference images, files, or other materials you choose to provide
You do not need to create an account or register as a user to browse the NORVIOR website or submit a business inquiry.
Information Collected Automatically
When you visit our website, certain technical and usage information may be collected automatically through cookies, server logs, and similar technologies. Depending on your settings and applicable law, this information may include:
- Internet Protocol (IP) address
- Browser type and version
- Device type and operating system
- Pages visited and interactions with the website
- Date and time of visits
- Referring website or traffic source
- Approximate geographic information derived from technical data
- Cookie or similar online identifiers
3. How We Use Your Information
We may use personal information for purposes including:
- Responding to product inquiries, quotation requests, and other messages
- Understanding your printing, packaging, product, and customization requirements
- Preparing quotations, samples, product recommendations, and project proposals
- Communicating with you regarding projects, orders, production, delivery, or after-sales matters
- Operating, maintaining, securing, and improving our website
- Understanding how visitors find and use our website
- Measuring website and marketing performance
- Preventing fraud, misuse, security threats, and other harmful activities
- Maintaining appropriate business and transaction records
- Complying with applicable legal, tax, accounting, regulatory, and contractual obligations
- Sending relevant business or product communications where permitted by applicable law
4. Legal Bases for Processing
Where applicable data protection law requires a legal basis for processing personal information, we may rely on one or more of the following legal bases.
Pre-Contractual Steps and Contract Performance
We may process information where necessary to respond to your request for a quotation, discuss a potential project, prepare samples, establish a business relationship, or perform obligations relating to an agreement with you or your organization.
Legitimate Interests
We may process information where reasonably necessary for our legitimate business interests, including responding to inquiries, managing B2B relationships, operating and improving our website, maintaining security, and managing our business, provided those interests are not overridden by applicable data protection rights.
Consent
Where consent is required by applicable law, including for certain non-essential cookies, analytics technologies, or marketing communications, we rely on your consent. Where applicable, you may withdraw your consent at any time.
Legal Obligations
We may process personal information where necessary to comply with applicable laws, regulations, legal processes, tax requirements, or lawful requests from public authorities.
5. Cookies and Analytics
NORVIOR uses cookies and similar technologies to support website functionality, maintain security, remember certain preferences, understand website usage, and improve website performance.
Necessary Cookies
Some cookies and similar technologies may be necessary for basic website functionality, security, form operation, or remembering cookie preferences. These technologies may operate without separate consent where permitted by applicable law.
Analytics and Measurement
We use or may use analytics services such as Google Analytics 4 to better understand how visitors interact with our website.
Depending on the applicable configuration and your privacy choices, analytics information may include website visits, traffic sources, pages viewed, interactions with website content, browser and device characteristics, and approximate geographic information.
We may use Google Tag Manager to manage the deployment of analytics and other website tags. The information collected through Google Tag Manager depends on the individual services and tags enabled through the website.
Where required by applicable law, non-essential analytics cookies and similar technologies are used only after the required consent has been provided.
Managing Cookies
You can control or delete cookies through your browser settings. Where NORVIOR provides a cookie preference tool, you may also use that tool to manage applicable cookie preferences. Disabling certain cookies may affect some website functionality.
For additional information about Google’s privacy practices, please review the Google Privacy Policy.
6. How We Share Your Information
We do not disclose personal information except where reasonably necessary for the purposes described in this Privacy Policy, where you have requested or authorized the disclosure, or where disclosure is required by law.
Depending on the circumstances, information may be shared with categories of recipients such as:
- Website hosting, infrastructure, security, and technical service providers
- Website analytics and measurement providers
- Email, communication, cloud storage, and business software providers
- Suppliers, manufacturers, logistics providers, or other project partners where reasonably necessary to evaluate, quote, manufacture, or fulfill your requirements
- Professional advisers such as accountants, consultants, or legal advisers where reasonably necessary
- Government authorities, courts, regulators, or other parties where disclosure is required by applicable law or legal process
Service providers are expected to process personal information only as necessary to provide their services and in accordance with applicable contractual and legal requirements.
NORVIOR does not sell personal information as part of its ordinary business activities.
7. International Data Transfers
NORVIOR operates from China and serves customers and business partners internationally. Personal information may therefore be transferred to, stored in, or processed in China or other countries where our service providers or business partners operate.
Data protection laws in those countries may differ from the laws in your country or region. Where applicable law requires additional safeguards for international transfers, we will take reasonable steps to implement appropriate safeguards for the relevant processing.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to inquiries, maintaining business relationships, managing projects and orders, resolving disputes, maintaining appropriate business records, and complying with legal obligations.
Retention periods may vary depending on the type of information, the nature of our relationship with you, contractual requirements, and applicable legal obligations.
Website analytics and technical information may be retained according to the configuration and retention settings of the analytics, hosting, security, and other technical services we use.
When personal information is no longer reasonably required, we may delete, anonymize, or otherwise securely dispose of it, subject to applicable legal and technical requirements.
9. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure, and we cannot guarantee absolute security.
10. Your Privacy Rights
Depending on where you are located and the data protection laws applicable to you, you may have certain rights regarding your personal information. These may include the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Request restriction of certain processing activities
- Object to certain processing based on legitimate interests
- Request data portability where applicable
- Withdraw consent where processing is based on your consent
- Opt out of certain direct marketing communications
- Lodge a complaint with a competent data protection authority where applicable
These rights may be subject to applicable legal conditions, limitations, and exceptions.
To exercise an applicable privacy right, please contact us at sales@norvior.com. We may request reasonable information to verify your identity before responding to certain requests.
11. Children’s Privacy
NORVIOR is a business-to-business website and is not directed to children. We do not knowingly collect personal information from children under the age of 16 through this website.
If we become aware that personal information from a child has been collected without appropriate authorization where required, we will take reasonable steps to delete that information.
12. Links to Third-Party Websites
Our website may contain links to websites or services operated by third parties. NORVIOR does not control the privacy practices, content, or security of those third-party websites.
We encourage you to review the privacy policy of any third-party website you visit.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, business practices, technologies, or legal requirements.
When changes are made, we will update the “Last updated” date at the top of this page. Where required by applicable law, we may provide additional notice regarding material changes.
14. Contact Us
If you have questions about this Privacy Policy, how NORVIOR handles personal information, or if you wish to exercise an applicable privacy right, please contact us:
Hui An County Norvior Trading Company
Building 8, Jiuying Intelligent Manufacturing Park,
Shugang Avenue, Xincheng, Longgang City,
Wenzhou City, Zhejiang Province, China
Email: sales@norvior.com
Website: https://norvior.com